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Works Order Report

Understand what data is captured in a Phoenix work order report and how to interpret it.

🔍 What is the Work Order Report?

The Work Order Report in Phoenix provides a full data record of a job run — including product, packaging, printer templates, and the actual values that were sent to and used by equipment during production.

This report helps site teams verify:

  • What was printed

  • What was selected during setup

  • What barcode and product data was associated with each run

  • How this relates to customer, product, and date code traceability

Phoenix reports are accessed via a browser connected to your site’s Ignition reporting project.

📁 What’s included in the report?

Each report is structured into clear sections:

1. Work Order Overview

  • Work Order Number (e.g. 1237888)

  • Batch code (e.g. BP01040727)

  • Customer name (e.g. ASDA)

  • Actual job start/end time

2. Verification Summary

  • Total verifications (scanner checks)

  • Number passed/failed

Note: In the example shown, 0 scanner checks were logged for the run

3. Run Summary

  • Shows when each run started and ended under the same job

📦 What did we tell the printers and scanners?

The report includes detailed data per device, per run:

4. Print Summary

  • Templates sent to each printer (e.g. Grape barcode Julian mix3.ciff)

  • Fields printed: date codes, batch codes, customer, country of origin

  • Source product and packaging info (from the product config in MPD)

  • Artwork ID and barcodes used

5. Camera and Scanner Summary

  • Scanner or camera job files used (e.g. /EsaterEgg.jobx)

  • What barcode types were expected

  • Country and supplier codes programmed

  • What Phoenix was expecting the scanner to verify

🧾 Common field definitions

Field Meaning
AUFNR SAP work order reference
CHARG Batch code
MATNR Product code
VARIETY Variety of produce
SUPPLIER_CODE Site or grower
PRINTER_PACK Film label template
DATE_BB_FORMATTED Date code as printed
ARTWORK_ID Linked artwork or packaging asset
 

🛠 Troubleshooting and best practice

Use this report to:

  • Verify what job data was active if coding errors are raised

  • Confirm what was printed when product is on hold

  • Check which printer or scanner files were used (in case mismatches occur)

  • Review country of origin or supplier selections made at setup

📍Where to access it

To view the report:

  1. Open the Phoenix reporting portal in your browser

  2. Navigate to the Work Order Report

  3. Enter the work order number or filter by line/date

  4. Review or export the report for traceability